Privacy Policy
Effective Date: 1st Aug, 2026
Privacy Policy Effective Date: 1st Aug, 2026 Welcome to Hoor.app. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, mobile application, or any of our services. By using Hoor.app, you agree to the practices described in this Privacy Policy. ________________________________________ 1. About Hoor Hoor.app is a beauty product discovery and price comparison platform that helps users compare products, prices, availability, and offers from multiple authorized retailers and pharmacies across Saudi Arabia. Hoor.app does not directly sell products. Purchases are completed through our retail partners. ________________________________________ 2. Information We Collect Information You Provide We may collect information that you voluntarily provide, including: • Name • Email address • Phone number (if applicable) • Account information • Messages or inquiries sent through our contact forms • Newsletter subscription details ________________________________________ Information Collected Automatically When you use our website, we may automatically collect: • IP address • Browser type • Device information • Operating system • Pages visited • Time spent on pages • Referral source • Cookies and similar technologies ________________________________________ Product Search Information We may collect information about: • Products you search for • Brands viewed • Categories visited • Favorite products • Comparison history • Clicks to retailer websites This information helps us improve recommendations and user experience. ________________________________________ 3. How We Use Your Information We use your information to: • Provide and improve our services • Display accurate product comparisons • Personalize your experience • Respond to inquiries • Send newsletters and updates (where you have opted in) • Improve website performance • Detect fraud and misuse • Analyze website traffic and usage • Comply with legal obligations ________________________________________ 4. Cookies Hoor uses cookies and similar technologies to: • Remember user preferences • Improve website functionality • Measure website performance • Understand visitor behavior • Provide relevant content You can control cookies through your browser settings. ________________________________________ 5. Sharing Your Information We do not sell your personal information. We may share information with: • Technology service providers • Analytics providers • Hosting providers • Customer support providers • Legal authorities where required by law When you click a retailer's offer, you will be redirected to the retailer's website. Any purchases or personal information you provide to that retailer are governed by the retailer's own privacy policy. ________________________________________ 6. Third-Party Services Our website may use trusted third-party services such as: • Website analytics • Performance monitoring • Email communication services • Cloud hosting services These providers only process information necessary to perform their services. ________________________________________ 7. Data Security We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. ________________________________________ 8. Data Retention We retain personal information only for as long as necessary to: • Provide our services • Meet legal obligations • Resolve disputes • Enforce our agreements Information that is no longer required will be securely deleted or anonymized where appropriate. ________________________________________ 9. Your Rights Subject to applicable law, you may have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your information • Withdraw consent where applicable • Object to certain processing activities • Request a copy of your personal data Requests may be submitted using the contact information below. ________________________________________ 10. Children's Privacy Hoor.app is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it. ________________________________________ 11. International Data Transfers Your information may be processed on secure servers located within or outside Saudi Arabia where permitted by applicable law and appropriate safeguards are in place. ________________________________________ 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date. Continued use of Hoor.app after changes become effective constitutes acceptance of the revised Privacy Policy. ________________________________________ 13. Contact Us If you have any questions regarding this Privacy Policy or your personal information, please contact us: Email: info@hoor.app Website: https://hoor.app By using Hoor.app, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Hoor. We appreciate your trust and are committed to providing a reliable, transparent, and user-friendly platform for discovering and comparing beauty products across Saudi Arabia.
